Privacy Policy

Last updated: September 14, 2026

This Privacy Policy applies to the Nadi web dashboard, driver mobile app, and related services provided by papercut technology (“papercut,” “we,” “us”). It does not cover Nestora or other products unless we say so.

1. Who we are

papercut technology
48 Flemish Way
Lumberton, NJ 08048
United States

Email: support@papercuttech.com
Phone: 1-610-202-1053

2. Whose data we process

Nadi is used by fleet operators, schools, and transport teams. We process information about:

• Customer staff (admins, dispatchers, payroll users)
• Drivers and other field workers who clock in, complete inspections, or register through a public link
• Vendors and contractors tied to vehicle maintenance

Nadi is not directed at children. Student rider details may appear on a route sheet a customer uploads. That information belongs to the customer organization, which is responsible for having a lawful basis to include it.

3. Information we collect

Account and profile

Name, email, role, organization, and login credentials. Drivers may also provide licence details, documents, and contact information when they register.

Operations data

• Vehicle inspection and maintenance records
• Clock-in and clock-out times, and the location captured at those events
• Hours worked and payroll amounts calculated from those hours
• Routes, stops, and files uploaded for OCR (for example PDF route sheets)
• Vendor and work-order records

Files and photos

Inspection photos, documents, and other files a customer or driver uploads into Nadi.

Technical data

Device type, app version, IP address, log data, and similar information needed to run and secure the service.

4. How we use information

• Provide Nadi: inspections, clock-in, payroll, routes, vendor tracking, and support
• Authenticate users and keep accounts secure
• Host, back up, and improve the product
• Communicate about the service, incidents, and requested demos
• Comply with law and enforce our terms

We do not sell personal information. We do not use Nadi operations data to advertise to drivers or students.

5. Location

The driver app may capture location when a driver clocks in or out. That is so the customer can confirm the shift started where it should. Location is not used for unrelated tracking or marketing. Access is limited to the customer organization and papercut staff who need it to support the product.

6. Who we share with

• The customer organization — admins and other authorized roles see the data in their Nadi workspace
• Service providers — hosting, email, and similar vendors who process data only for us
• Legal and safety — if required by law, or to protect people, our customers, or papercut

If a customer asks us to connect Nadi to another system they use, we share only what that integration needs.

7. Retention

We keep information for as long as the customer account needs it to operate Nadi, plus a limited period for backups, disputes, and legal requirements. If a customer ends service, we delete or return workspace data according to the agreement, except where we must keep a copy by law.

8. Security

We use access controls, encrypted connections, and least-privilege practices. No system is perfectly secure. Customers must also protect their own logins and devices.

9. Your choices and rights

If you use Nadi through an employer or school fleet, that organization is usually the controller of your data. Ask them first to correct, export, or delete information. You may also contact us at support@papercuttech.com. We will route the request to the customer when we must.

Depending on where you live (including New Jersey and other U.S. states with privacy laws), you may have rights to know, access, correct, delete, or opt out of certain processing. We will not discriminate against you for exercising those rights.

10. International access

Nadi is provided from the United States. If you access it from elsewhere, your information is processed in the U.S.

11. Changes

We may update this policy. The “Last updated” date will change, and we will post the new version on this page. Material changes may also be emailed to the customer’s admin contact.

12. Contact

Privacy questions about Nadi: support@papercuttech.com or 1-610-202-1053.
Related: Nadi Terms of Use.

This page is a product privacy notice, not legal advice. If you need a signed data processing agreement, contact us.